Our return policy allows for returns within 14 days of when the order has been delivered.

• You have the right to open the package and check the contents but we emphasise that the product must be returned unused and in a saleable condition.
• All original packaging, labels and tags must be returned with the product without having been tampered with.
• We will refund you within 10 days of receiving the product.
• Wicker Wings does not offer free shipping on returns.
• You are responsible for any return shipping costs for shipping the item(s) back to us. Refunds will be credited to the original method of payment.
• Please ensure all returns are sent with a tracking number as we are not responsible for any lost returns.

To process your return, please email sales@wickerwings.com and we will send you return instructions.

Once you have recieved the return email with instructions and a returns number, you have 7 calendar days to ensure the bag is delivered to the provided address.