We may collect and process the following types of information about you for the following purposes.
Information you provide to us by filling in forms on our site. This includes information provided at the time of registering to use the site, subscribing to our service, posting material or requesting further services. The types of information we collect include your name and contact details. We collect and process this information in order to process your order, to arrange for the delivery of the product purchased, to manage any future repair of your product and to provide you with relevant news and offers about our company and/ or our products. In doing so, we may keep a record of that correspondence for the purpose of managing our relationship with you.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
To enable us to monitor and improve our site we may collect information about your visits to our site including traffic data, location data, the resources that you access and other communication data.
We collect information relating to the device you use to access our site, including where available your IP address, operating system and browser type, for system administration. To enable us to monitor and improve our site we may collect information about the device you use to access our site, including where available your IP address, operating system and browser type, for system administration.
Website function and performance - some cookies are essential for the operation of our website. For example, they allow us to identify subscribers and ensure they can access the subscription only pages. If a subscriber opts to disable these cookies, the user will not be able to access all of the content that a subscription entitles them to.
We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.
We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website.
We use third party cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in a username every time you access the site, and recall your customisation preferences.
We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions.
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies.